Frequently Asked Questions to Unique Classic Accents®
Are your items new?
Absolutely! All of our items are brand new. All designs are our own and are found nowhere else - guaranteed.
How do I place an order?
We offer convenient online ordering. Our site has been developed with the latest state-of -the-art technology. It is very important to us to protect your security and privacy so that we can provide you with a positive and friendly online shopping experience. When you are done checking out, you will be redirected to PayPal where you may pay online with Visa, MasterCard, American Express or Discover credit cards. We will immediately email you to confirm payment receipt and your items will generally be shipped out to you the following day.
How can you offer free shipping to the U.S. and Canada?
Due to special price arrangements with our courier, we cover shipping costs for your benefit and convenience for those destinations.
As we ship worldwide, we have low shipping costs for orders coming from the rest of the world.
Shipping costs to international destinations other than U.S and Canada will be automatically added to your order as "Shipping and Handling" after clicking "Proceed to check out". Customs duties or taxes, if applicable in your country or state, are not included in our prices. These costs are your responsibility. You may contact your country's customs office for specific details.
How long does shipping usually take?
We work with DHL international courier.
It depends on the destination, but generally shipping time to addresses within U.S territory range from 6 to 14 working days from the moment the package is picked up from our door to the moment it arrives to yours. If for any reason shipping is delayed, we will inform you immediately.
We reserve the right to change the method of shipping if a more suitable method is available.
Does my personal information remain private?
All information submitted to uniqueclassicaccents.com is used for internal purposes only. Unique Classic Accents.com does not resell any information gathered through our website. You may from time to time receive emails from us announcing new arrivals or sales on our merchandise.
What if I have more questions?
Please feel free to contact us via e-mail for further information about our products, shipping or any other question regarding uniqueclassicaccents.com.
|